All vehicles could possibly receive an Over-The-Air software update. More info to come from the manufacture.
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  What is 3G?
Cellular phones, tablets, and other connected devices communicate across parts of the electromagnetic spectrum. That spectrum has a limited number of frequencies, and there is no way to add more.
3G means "third generation." The third generation of cell phone technology communicates across a certain part of the RF spectrum. newer, fourth-generation (4G), and 5th-generation (5G) phones use a different part of the spectrum.
Cell phone service providers maintain nationwide networks of towers that broadcast in each of these frequencies. since few customers are still using the older 3G network, the major carriers plan to shut those networks down in 2022.
They'll reuse the same parts of the spectrum to support 5G and even 6G devices however, 3G devices will stop working.
Is your car 3G?
Modern-day cars have many features that require the car to communicate with a server somewhere. Many cars do this with a 3G connection. connected services include things like:
- Remote locking and unlocking
- GPS navigation
- Traffic updates
- Smartphone connectivity
- Teen driver restrictions
Some cars use 4G or 5G networks to drive those services. They will not be affected by the shutdown.
When is it happening?
There are three major 3G networks in the U.S. Each will sunset in 2022.
- AT&T will shut down its network in February
- T-Mobile, which recently merged with Sprint, will shut down Sprint's network in March and its own network in July
- Verizon will shut down its network in December
You probably know which network provides service to your phone. But it can be difficult to learn what network your car uses.
What is Jaguar doing about this and what can I do?
Currently there is remotely no action required by the customer. We are currently finalizing that will allow the Emergency call, Roadside Assist, Stolen Vehicle Tracking, and Remote app functionality to operate without any required retailer visit. This is planned to be in place prior to the 22-Feb sunset date. Customers will be notified directly, and we will be releasing a statement out to the Press. Some automakers have formulated plans to keep their connected services operating by upgrading cars to 4G or 5G connections. Others may decide to allow the features to sunset.
To find out if your car will be affected by this shutdown or for more information please contact our service department.
Models Impacted
| Impacted Services | Impacted Vehicles | Termination Date |
|---|---|---|
| GPS Navigation | 2017 F-Pace, 2017 XE, 2016-17 XF, 2016-17 XJ | February 22, 2022, 11:59PM CST |
| Remote Lock | 2017 F-Pace, 2017 XE, 2016-17 XF, 2016-17 XJ | February 22, 2022, 11:59PM CST |
| Traffic Updates | 2017 F-Pace, 2017 XE, 2016-17 XF, 2016-17 XJ | February 22, 2022, 11:59PM CST |
| Smartphone Connectivity | 2017 F-Pace, 2017 XE, 2016-17 XF, 2016-17 XJÂ | February 22, 2022, 11:59PM CST |
| Driver Restrictions | 2017 F-Pace, 2017 XE, 2016-17 XF, 2016-17 XJÂ | February 22, 2022, 11:59PM CST |